Privacy policy and terms in 2026
A privacy policy and terms are not just formal documents. They organize the relationship with the user and explain how the service works.
Why it matters
The user should know who provides the service, what data is processed and what rules apply to payments, complaints and use of the system.
What a privacy policy should include
Key elements include the data controller, scope of data, processing purposes, legal bases, retention period, recipients and user rights.
What terms should include
Terms describe platform usage, user accounts, payments, liability, complaints and ending the service.
Summary
Good documents reduce chaos and build trust. They should match how the platform really works, not be copied from another business.