BetaFitly by Zonvio is currently in beta. We are building the platform together with our first trainers.
Terms and Conditions
Read the rules for using the Fitly by Zonvio platform
I. General Provisions
These Terms and Conditions define the rules for using the Fitly by Zonvio online platform available at https://fitly.zonv.io (the “Platform”).
The service provider and administrator of the Platform is:
Łukasz Męderak
NIP: 7352908601
REGON: 523277403
Adres siedziby: woj. MAŁOPOLSKIE, pow. nowotarski, gm. Jabłonka, miejsc. Orawka, nr 202b, 34-480
Kontakt: app@zonv.io
The Platform enables Users, among other things, to register, log in, integrate with Stripe, create organizations and teams, sell digital products and newsletters, and manage subscriptions and invoices.
II. Registration and Login
Creating a User Account is required to use the Platform.
Registration takes place by providing a first name, last name, e-mail address and password, or by registering with a Google, GitHub or Facebook account.
Confirming the e-mail address is required to activate the account.
The User may enable additional login security (2FA).
After registration, a business profile and a client profile are created automatically, and the User may switch between them.
III. Business Account
Within the business account, the User may:
connect their Stripe account to enable sales,
create and edit organizations,
add team members and assign them roles: Administrator, Manager, Developer, Data Analyst, Accountant, Member,
manage the organization’s public profile, add a privacy policy and organization terms,
configure Stripe payment methods,
add products (newsletters, digital products) with prices and payment models,
add the content of e-mail messages sent after purchase,
connect invoicing systems and send invoices to clients,
add discount codes in Stripe,
manage client payments and subscriptions.
IV. Client Account
To make a purchase through the Fitly by Zonvio Platform, the Client must have a user account (“Client Account”).
The Client Account is created automatically during the order placement process.
By accepting the Terms and Conditions during payment, the Client consents to the creation of a Client Account for the purpose of fulfilling the order, enabling access to purchase history and handling the transaction.
Creating the Account is necessary to properly fulfill the order and provide access to purchase-related functionality.
The Client may delete the Account at any time after the order has been fulfilled by contacting platform support.
Within the client account, the User may:
check their payments and subscriptions,
cancel active subscriptions,
view the list of available products and services,
download issued invoices.
V. Payment Rules
Payments are processed through Stripe.
Available billing models: subscription fee or transaction commission.
The User selects the billing model in the account settings.
Refunds are processed directly by Stripe.
Invoices are issued automatically based on the User’s data.
VI. User Obligations
The User is obliged to:
provide true and up-to-date data,
keep login credentials confidential,
use the Platform in accordance with the law and good practices,
refrain from actions that compromise the security of the Platform.
VII. Liability
The Service Provider is not liable for:
errors resulting from incorrect Stripe configuration on the User’s side,
technical issues beyond the Service Provider’s control,
content added by Users.
The Service Provider is liable towards consumers to the extent resulting from applicable law.
VIII. Termination of Agreement
The User may delete the account at any time. The Service Provider may suspend or delete the account in the event of a breach of the Terms and Conditions or the law.
IX. Complaints
Complaints may be submitted by e-mail to: app@zonv.io. The response period is 14 days.
X. Final Provisions
The Terms and Conditions are available on the Platform’s website. The Service Provider reserves the right to change them, and will inform Users 14 days in advance.
In matters not regulated herein, Polish law applies, including the Consumer Rights Act, the Act on Providing Services by Electronic Means and the Civil Code.